FAQ

  • About Product
  • Order Status and Shipping
  • Return & refund

Don't see the answer you're looking for? Reach out to hello@oatbedient.com and we'll get back to you in a flash.

About Product

Why should I drink oatbedient?

You choose Oatbedient because you’re searching for a dairy-free alternative that you can rely on to be delicious, good for you & better for the environment.


With Oatbedient’s range of oat-based products, it’s easy to make the goodness of oats a bigger part of your daily life.


You can consume Oatbedient with peace-of-mind, knowing that we care about what we put into our products & how we make them. It’s simple, we never give you what we wouldn’t give to our loved ones.


You can buy & recommend Oatbedient with the confidence that it has been made with a lighter impact on the environment.

When you say ‘no fillers’ & ‘no junk’, what do you mean?

Fillers are added to food products to make you think you are getting a lot, but they don’t benefit you.


Many manufacturers use fillers as a cheap source to bulk up the product you buy. You think you’re getting more product for your money, but fillers have no nutritional value. They just fill you up!


To us, junk are ingredients that are useless or have little value to you - like fillers.


We don’t see why you should consume them or pay for them either.

Are Oatbedient products dairy-free & vegan-friendly?

Yes & yes!

100% plant-based. 0% dairy-content.

Dipotassium phosphate. Calcium carbonate. Tricalcium phosphate. They sound chemical. Are they bad for me?

They are permitted food stabilizers that are commonly found in powdered & liquid food products.


In our Oat Milk powder, they serve a useful purpose by preventing ingredients from separating. This ensures that the Oatbedient product you buy stays in the best possible condition.


However, we take great care to ensure the amount we use is safe for consumption. We follow strict FDA & SFA regulations & recommendations on the amount we use.

What is beta-glucan & how is it good for me?

Oats are naturally rich in beta-glucan, a soluble fibre. Called the ‘heart healthy fibre’, beta-glucan has been linked to a lower risk of cardiovascular disease.

Beta-glucan has been associated with several benefits for our well-being:

- It improves immune system health

- It improves blood sugar management in our bodies

- It lowers ‘bad cholesterol’ (LDL) levels

Beta-glucan also creates a sensation of fullness, making an oat-based drink or food a wholesome & satisfying snack.

Where are the oats used in Oatbedient products grown?

Australia & China.


Since we work with natural ingredients, the taste profile of the oats we use differs, depending on where it is grown. That’s why we carefully select ingredients to match the type of product we make. This ensures you get a consistently great-tasting product when you choose Oatbedient.

Why do you use rapeseed oil in your product?

Our products are dairy-free. To give them the smooth, rich, creamy taste that many enjoy with cow’s milk, we need to add a plant-based oil.

Rapeseed oil is low in saturated fat & an excellent source of Vitamin E. It contains Omega 3, 6 & 9, which are known to reduce bad cholesterol & help support healthy brains, hearts & joints.

Should I be aware of any allergens present in Oatbedient products?

Our products contain gluten & barley.


Oats are naturally gluten-free. However, they are processed using equipment that is used for gluten-containing grains, leaving traces of gluten in the final oat product. Meanwhile, the malt extract in our products comes from barley grain.
So, if you are gluten intolerant or you have celiac disease, Oat Milk is not suitable for you.

Why do Oatbedient products have a higher fat content compared to other instant beverages?

Not all fats are bad. Our products have more of the good stuff.


Our products use Oat Milk powder, which contains more unsaturated fats. Found in vegetable oils, salmon, nuts, seeds, avocado & oats, unsaturated fats help lower ‘bad’ cholesterol or LDL levels.


Other instant beverages use non-dairy creamers that have a higher saturated fat content. Consuming too much saturated fats increases LDL levels & the risk of heart disease.

What is the shelf life of Oatbedient products?

12 months.

Order Status and Shipping

How do I pay?

We only take credit card for now. More payment methods will be added soon.

Which countries do you deliver to?

Singapore & Malaysia, for now. More countries will be added soon. So stay tuned!

What are your shipping & delivery charges?

FREE shipping on all orders above SGD 25.

A flat rate of SGD 5 per delivery for orders below SGD 25.

How long does shipping take?

3 – 5 working days for standard delivery.

How do I know that my order has been placed?

You will get a confirmation email once your order has been successfully placed. 

If you have any queries about your order, feel free to contact us at hello@oatbedient.com.

What if I am not at home when my order arrives?

Don’t worry. We’ll call first.

Our delivery driver will call to check if you’re at home. If you’re not at home, we will arrange an alternative delivery time.

Things to do when you place your order…

We may need to get in touch with you, so please include your contact number. Don’t forget to indicate your preferred delivery time in the Notes section.

Return & refund

I’m not satisfied with my order. I’d like to return the items & get a refund. How can you help?

We made our products to be better for you & the environment. And we’re always looking for ways to make them even better. If you are not satisfied, we want to find out why & help you out! 

Please send us a message at hello@oatbedient.com within 30 days of receiving your order. Remember to include your order number & the reason why you were dissatisfied. 

To find out more about returning our products & getting a refund or exchange, please click here.